Shipping Policy for Motomonkey.co.in
Moto Monkey’s products and services are only available in India. All products are couriered from our Thane Warehouse to all over India.
At Motomonkey.co.in, we aim to deliver your motorcycle parts and accessories as quickly and efficiently as possible. Here’s what you can expect from our shipping process:
1. Shipping Partners
We work with a variety of trusted shipping companies to ensure timely delivery. Our shipping partners include:
– Amazon Logistics
– Shadowfax
– DTDC
– India Post / Speed Post
– Xpressbees
– Bluedart
– Other Regional Couriers available in your delivery area
2. Shipping Notification
Once your order is dispatched, you will receive a notification via *text message or WhatsApp* with details of the shipping service used and the estimated delivery timeline. This will include:
– Courier service provider
– Tracking information
– Estimated delivery time
3. Shipping Timeframe
– Standard Shipping: Typically takes 3-7 business days depending on your location.
– Express Shipping: Available in select areas for delivery within 1-3 business days at extra cost
– Delivery times may vary depending on location, courier availability, and external factors like weather or holidays.
4. Shipping Costs
– Free Shipping: On orders exceeding a specified amount (as listed on our website).
– Standard Shipping Fees: Applied to orders below the free shipping threshold, calculated based on location and product weight.
– Express Shipping Fees: Available for an additional fee, calculated at checkout.
5. Tracking Your Order
You can track your package using the tracking number provided in your shipping confirmation message. Simply visit the shipping partner’s website and enter your tracking number for real-time updates.
6. Delivery Areas
We deliver to all serviceable pin codes across India. If a courier service is not available in your area, we will ensure an alternative partner delivers your order.
7. Handling Time
Orders are typically processed and dispatched within 1-2 business days of order placement. We will notify you of any delays.
8. Delayed or Lost Shipments
In the event of a delay or lost package, please contact us at [moto@monkey.co.in](mailto:moto@monkey.co.in) for assistance. We will work to locate your package or process a replacement or refund as necessary.
Thank you for shopping with Motomonkey.co.in!
