Moto Monkey Terms and Conditions
Terms and Conditions for Moto Monkey (www.motomonkey.co.in)
Welcome to Motomonkey.co.in. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree to these terms, you should not use this website.
1. General Information
Motomonkey.co.in (“we”, “our”, “us”) is an e-commerce platform operated by Moto Monkey Pvt Ltd, located in Mumbai, India. Our primary business is selling motorcycle parts, accessories, and rider gear.
2. Eligibility
By using this website, you represent that you are at least 18 years of age or accessing the site under the supervision of a parent or legal guardian. We reserve the right to refuse service, terminate accounts, or cancel orders at our sole discretion.
3. Account Registration
To place an order, you may be required to create an account. You are responsible for maintaining the confidentiality of your account information and password. You agree to accept responsibility for all activities that occur under your account. We reserve the right to terminate accounts, edit or remove content, or cancel orders at our discretion.
4. Product Descriptions
We strive to provide accurate and up-to-date information on our products. However, we do not warrant that product descriptions, images, or other content on this site are accurate, complete, reliable, current, or error-free. If a product offered by Motomonkey.co.in is not as described, your sole remedy is to return it in an unused condition in accordance with our Refund and Return Policy.
5. Pricing
Prices for products on our website are displayed in INR (Indian Rupees) and are subject to change without notice. We do our best to ensure accurate pricing, but in case of an error in pricing, we reserve the right to cancel orders or adjust prices. If a product is listed at an incorrect price, we will notify you before processing your order.
6. Order Acceptance and Cancellation
We reserve the right to refuse or cancel any order at our discretion. In the event that we cancel your order, we will notify you and issue a refund for any payments made. Additionally, once an order has been placed, you may cancel it within 24 hours by contacting us at moto@monkey.co.in. Orders that have already been dispatched cannot be canceled.
7. Shipping and Delivery
Shipping timelines and charges will be provided during the checkout process. We use various courier services, including Amazon Logistics, Shadowfax, DTDC, India Post, Xpressbees, Bluedart, and others, to ensure timely delivery. We are not liable for delays caused by the courier service, customs clearance, or force majeure events.
8. Refund and Return Policy
Please refer to our Refund and Return Policy for detailed information on how we handle returns, replacements, and refunds. You can initiate a refund or replacement request within 7 days of receiving the product and a replacement request within 30 days.
9. Warranty Disclaimer
All products sold on Motomonkey.co.in come with standard manufacturer warranties. We do not provide any additional warranties or guarantees beyond those provided by the manufacturers. We are not liable for any damages arising from the use of our products beyond the scope of such warranties.
10. Limitation of Liability
To the maximum extent permitted by applicable law, Motomonkey.co.in shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits, business interruption, loss of data, or damages resulting from the use or inability to use our services or products.
11. Intellectual Property
All content on this website, including but not limited to text, graphics, logos, images, audio clips, video clips, and software, is the property of Motomonkey.co.in or its licensors and is protected by Indian and international intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this site without our express written permission.
12. User Content
By submitting any content (such as reviews or comments) to Motomonkey.co.in, you grant us a non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, and distribute such content throughout the world in any media.
13. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using our website, you agree to our collection and use of personal information as detailed in the Privacy Policy.
14. Governing Law and Jurisdiction
These terms and conditions shall be governed by and construed in accordance with the laws of the Republic of India. Any disputes relating to these terms shall be subject to the exclusive jurisdiction of the courts in Mumbai, India.
15. Force Majeure
Motomonkey.co.in shall not be held responsible for delays or failure in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, government actions, pandemics, wars, or civil disturbances.
16. Changes to Terms and Conditions
Motomonkey.co.in reserves the right to modify these terms and conditions at any time without prior notice. Any changes will be posted on this page, and continued use of the website constitutes acceptance of those changes.
17. Contact Information
If you have any questions or concerns about these terms and conditions, please contact us at:
- Email: moto@monkey.co.in
